Policies
Privacy Policy
This Privacy Policy explains how Queer Official INC (“QUEER Official,” “we,” “us”) collects, uses, and shares information when you visit our website, place an order, or contact us.
Information we collect
We collect information you provide directly — for example, your name, email address, shipping address, billing details, and order notes when you check out or contact us.
We also collect certain information automatically when you use the site, such as device and browser type, IP address, pages visited, and referring URLs. Payment card details are processed by our payment and commerce providers; we do not store full card numbers on our servers.
- Account and contact details you submit
- Order, shipping, and fulfillment information
- Communications with us (including via Instagram)
- Site usage and device data for performance and security
How we use information
We use your information to process and fulfill orders, provide customer support, improve the site, prevent fraud, and send transactional messages about your purchase.
If you opt in to marketing, we may send updates about launches and brand news. You can unsubscribe from marketing emails at any time using the link in those messages.
Retention and security
We retain personal information for as long as needed to fulfill the purposes described in this policy, meet legal or accounting requirements, and resolve disputes.
We take reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.
Updates to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the site after changes means you accept the updated policy.
Questions? Reach us on Instagram at @queerofficialllc.
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